Policy
Refund Policy
We offer a 7-day, no-questions-asked refund for eligible digital purchases on MyDecisionKit.com.
Window: 7 days
Type: Full refund
How: Email request
How to request a refund
Email contact@mydecisionkit.com within 7 days of purchase and include:
- The email address you used at checkout
- Your order/receipt number (if available)
- A one-line reason (optional — it helps us improve)
What happens next
We’ll confirm your request and process the refund as soon as possible.
- Refund timing depends on your payment method/provider
- It typically posts within a few business days
- If you’re having download/access issues, email us — we’ll help fast
Notes
- This policy applies to purchases made through our checkout/payment provider.
- Refund requests after the 7-day window may not be eligible.
- If we detect fraud or abuse (e.g., repeated refunds), we may refuse service.
If you have any questions, use the contact page.
5148 Peach St, #507, Erie PA 16509